Welcome to abd99. This Privacy Policy explains how we collect, store, and use your personal information. By using the abd99 platform, you agree to this Privacy Policy. Please take a moment to read the full document carefully.
We believe protecting your data is our responsibility. As a licensed online gaming platform, abd99 complies with international data protection standards. If you have any questions about your privacy, please reach out to our support team.
This Privacy Policy applies to abd99's website, mobile app, and all digital services. In the event of any conflict, the English version shall take precedence.
What Information We Collect
When you create an account and use our services on abd99, we may collect the following types of information:
1. Directly Provided Information:
- Full name, date of birth, and gender
- Email Address & Mobile Number
- Residential address and postal code
- National ID or passport number (for KYC verification)
- Payment information (bank account and mobile banking numbers)
- Username and password
2. Automatically Collected Information:
- IP Address & Device Information
- Browser type and operating system
- Time Spent on Site & Pages Visited
- Login Timestamps & Session Data
- Gaming History & Transaction Records
| Types of Data |
Purpose |
Retention Period |
| Identity Information |
KYC Verification & Account Management |
5 Years |
| Payment Data |
Transaction Processing |
7 Years |
| Gaming Logs |
Dispute Resolution & Auditing |
3 Years |
| Cookie Data |
User Experience Improvement |
1 Year |
| IP Logs |
Security & Fraud Prevention |
2 Years |
How Your Information Is Used
Abd99 uses the information we collect for the following purposes:
- Account Management: To verify registration, login, and identity confirmation.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To handle your queries, complaints, and requests.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Service Improvement: To analyze user experience and upgrade the platform.
- Legal Compliance: To comply with regulatory requirements.
- Promotional Communications: To send you offers and updates, subject to your consent.
- Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.
abd99 never sells your data to advertisers. Your privacy is our top priority.
Data Sharing Policy
We generally do not share your data with third parties. However, limited sharing may occur in the following circumstances:
- Payment Processors: Necessary information is shared with trusted payment gateway providers to complete transactions.
- Legal Authorities: Disclosure of information is mandatory upon court order or request from a regulatory authority.
- KYC Verification Body: Licensed third-party providers are engaged for identity verification.
- Technology Partners: Contracted technology providers are given limited access to operate the platform.
- Business Transfers: In the event of a merger or acquisition involving abd99, the new ownership will be bound by the same privacy standards.
Any information shared with third parties is always subject to contractual confidentiality obligations. They may not use your data for any purpose beyond what abd99 has specified.
Cookie Policy
Abd99 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential Cookies: Required for login sessions and security. Disabling these may cause the site to malfunction.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: Used to analyze site traffic and usage patterns (subject to consent).
- Marketing Cookies: To display relevant advertisements (subject to your consent).
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain abd99 features.
Data Security Measures
Abd99 uses industry-standard security measures to protect your data:
- 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
- Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
- Regular Security Audits: Third-party experts conduct regular audits of our systems.
- Two-Factor Authentication (2FA): Two-factor authentication can be enabled to enhance account security.
- Employee Training: All employees are trained in data protection. Access to sensitive information is restricted to authorized personnel only.
- Data Breach Response: In the event of a data breach, users will be notified within 72 hours in accordance with applicable regulations.
Please remember — no one can guarantee 100% security on the internet. That said, we take every precaution possible. Never share your password with anyone.
Your Privacy Rights
As an abd99 user, you have the following rights:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
- Data Portability: You can receive your data in a structured, portable format.
- Marketing Opt-Out: You can opt out of promotional emails or messages at any time.
- Right to Lodge a Complaint: You may report suspected privacy violations to the relevant authority.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
Data Retention Period
Abd99 does not retain your data longer than necessary. The following factors are considered when determining retention periods:
- All data is retained for the duration your account remains active.
- Certain data must be retained even after account closure due to legal obligations.
- Financial transaction records are typically retained for up to 7 years.
- KYC documents are retained for up to 5 years.
- Gaming logs are retained for up to 3 years.
- Once the retention period expires, data is permanently and securely deleted.
Protection of Minors
Abd99 strictly does not collect data from or provide services to anyone under the age of 18. Our Privacy Policy includes specific measures to protect minors:
- Age is verified at registration, and users under 18 are not permitted to create an account.
- Any personal data collected from a minor by mistake will be deleted immediately.
- Accounts flagged as suspicious are investigated upon request from a parent or guardian.
- We recommend using parental control software on shared or family devices.
Privacy Policy Updates
Abd99 may update this Privacy Policy when necessary. In the event of any changes:
- The updated policy will be published on this page along with its effective date.
- Advance notice will be sent to your registered email address for any significant changes.
- Continued use of the site after any changes constitutes your acceptance of the updated policy.
- Previous versions of the policy are available upon request.