Gaming is for fun — not for problems. abd99 believes every player's safety and mental well-being comes first. We are committed to creating an environment where play always stays in control.
How abd99 keeps you safe
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately, and any increase requires a waiting period.
Decide in advance how long you want to play. When the time is up, abd99 will automatically alert you and, if needed, end the session.
If you're feeling fatigued or stressed, take a break of 24 hours up to 6 weeks. During this time, your account stays active but gaming access is suspended.
If you feel your gaming is getting out of control, you can exclude yourself from the platform entirely for a period of 6 months to 5 years.
Once you reach a set loss amount, abd99 will automatically stop your gaming session. This protects you from spending more than intended in an emotional moment.
At set intervals, a pop-up will let you know how long you've been playing and your total winnings or losses. This helps you stay aware and in control.
Responsible gaming means treating gaming as a form of entertainment — not as a source of income or an escape from problems. At abd99, responsible gaming isn't just a rule; it's a core principle. We want you to enjoy every session and feel good when it's over.
Online gaming is growing fast in Bangladesh, and with that growth comes a greater responsibility to play wisely. It's common for players to start out just having fun, only to find themselves chasing losses and getting in deeper than they intended. Breaking that cycle can be hard. That's why abd99 encourages setting clear limits from the very beginning.
Keep in mind: If gaming causes anxiety or distress instead of enjoyment, it's no longer entertainment — it's a warning sign. Taking a break is the wisest step in this situation.
Responsible gaming at abd99 means making every decision with intention. These simple habits can help keep you on track:
Abd99 is more than a gaming platform — it's a responsible community. We see every player as a person, not just a customer. Here are our clear commitments to you:
Important: Never gamble with borrowed money or funds you can't afford to lose. Do not use money set aside for family expenses, rent, or medical needs.
Abd99 strictly prohibits gaming by anyone under 18. To protect younger family members, we recommend taking the following steps:
If you answered yes to most of these questions, please seek help.
Are you placing bigger bets trying to win back what you've lost?
Do you feel restless or irritable when you're not gaming?
Have you ever lied to family or friends about your gaming?
Have you cut back on work or family time because of gaming?
Are you gaming with borrowed money or your savings?
If you need assistance, reach out to our support team.
Our responsible gaming team is by your side 24/7.
Take action immediately if you notice these signs
Stay protected in just a few simple steps
Log in to your abd99 account and go to the "Account Settings" section.
Find the "Responsible Gaming" tab in Settings.
Set limits on deposits, time, losses, or sessions — one or all at once.
Save your limits. Changes take effect immediately and you'll receive a confirmation by email.
When a break isn't enough, self-exclusion is the right step
Self-exclusion is a feature where you voluntarily decide to stop gaming on abd99 for a set period — 6 months, 1 year, 3 years, or 5 years.
While self-exclusion is active:
All gaming access on your account will be fully suspended.
No promotional emails or offers will be sent.
The exclusion cannot be lifted before the set period expires.
Your account balance will remain secure and can be withdrawn once the period ends.
A cooling-off period will apply before you can resume after the term ends.
Learn about these organizations for professional help
A globally recognized support program for overcoming gambling addiction. Anonymous help is available.
An organization providing free counseling and support for those affected by gaming problems.
Provides information and support to raise awareness and prevent problem gaming.
Local helpline services for mental health support in Bangladesh.
Answers to the most frequently asked questions
We want gaming to always be a source of enjoyment. Play within your limits, spend time with family, and take care of your mental well-being.