Welcome to abd99. These Terms and Conditions ("Terms") apply to your use of the abd99 platform and all its services. By registering at abd99 or using our site, you are deemed to have automatically accepted these Terms. Please read this document carefully in full. If you disagree with any of the Terms, please stop using abd99.
General Terms & Conditions
Abd99 is an online gaming platform operating under a valid licence. These Terms and Conditions constitute a legally binding agreement between abd99 and the user. The following terms apply to all users:
- These Terms apply in both English and Bengali; in the event of any conflict, the English version shall prevail.
- Abd99 reserves the right to amend these Terms and Conditions at any time without prior notice.
- Continued use of the site after updated terms have been published will be deemed as acceptance of the new conditions.
- Abd99's services are available only to residents of countries where online gaming is legally permitted.
- Users from restricted countries or regions are not permitted to use abd99.
Account Registration & Eligibility
To register an account at abd99, you must meet the following requirements:
- You must be at least 18 years of age. We may request supporting documents to verify your age at any time.
- Each user may register only one account. If multiple accounts are found, all accounts will be closed and deposited funds may be forfeited.
- All information provided at the time of registration must be complete, accurate, and up to date.
- It is the user's responsibility to keep their account password and login credentials confidential.
- Any suspicious activity on your account must be reported to abd99 immediately.
- To update your name, address, or ID number, please contact the support team.
As part of the KYC (Know Your Customer) verification process, abd99 may request a copy of your national ID, passport, or driving licence at any time. Withdrawals may be placed on hold until verification is complete.
Deposit & Payment Policy
The following rules apply to all deposits made at abd99:
- A variety of payment methods are accepted for deposits, including bank transfer, mobile banking (Mobile Banking, Nagad, Rocket), and cryptocurrency.
- The minimum deposit amount may vary depending on the payment method selected.
- Abd99 only accepts deposits made from a payment method registered in your own name. Third-party payments are not accepted.
- Abd99 will not be held liable if a deposit is not successfully confirmed.
- All transactions are processed through secure SSL encryption.
- Abd99 reserves the right to decline any deposit if there is reason to suspect suspicious activity.
Withdrawal Policy
The following rules apply to all withdrawals from abd99:
- KYC verification on your account must be completed before a withdrawal request can be submitted.
- A minimum withdrawal amount applies and may vary depending on the payment method.
- Withdrawals are typically processed within 1–5 business days, though more complex cases may take longer.
- Withdrawals will be returned to the same payment method used for the original deposit.
- Winnings earned from bonuses are subject to the applicable wagering requirements before withdrawal.
- Abd99 reserves the right to place withdrawals on hold in cases of suspicious activity.
Bonus & Promotion Policy
All bonus offers at abd99 are subject to specific terms. Please read the conditions carefully before claiming any bonus:
- Each bonus carries its own wagering requirement, which typically ranges from 20x to 40x the bonus amount.
- There is a set deadline to complete wagering requirements; any unused bonus will be forfeited once the period expires.
- Some games do not count toward bonus wagering, or may only count partially. Full details are provided on each bonus offer page.
- Each user may claim any specific bonus only once.
- Bonus abuse and systematic bonus hunting are strictly prohibited. If proven, all bonuses and associated winnings will be voided.
- Abd99 reserves the right to modify or cancel any bonus offer.
Gaming Rules
The following rules must be followed while playing games at abd99:
- All game outcomes are determined by a Random Number Generator (RNG), ensuring complete fairness and verifiability.
- Abd99 reserves the right to correct any payouts resulting from a technical error.
- If your internet connection drops during a game, the result will be saved on abd99's servers and can be reviewed later.
- Any attempt to interfere with the gaming software or network is strictly prohibited.
- Abd99 offers Live Casino, slots, table games, and much more. Each game has its own set of rules.
Responsible Gaming
Abd99 believes gambling is a form of entertainment, not a way to make money. We are committed to responsible gaming:
- Users may set their own daily, weekly, or monthly deposit limits.
- The self-exclusion option allows users to temporarily or permanently deactivate their account for a set period.
- Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 6 weeks.
- If you feel gambling is causing you problems, please seek professional help. abd99 can provide information on relevant support organisations.
- Anyone under 18 is strictly prohibited from playing. Parental controls are strongly recommended on shared or family devices.
For more details, visit our Responsible Gaming View page.
Account Suspension & Closure
Abd99 may temporarily or permanently close an account under the following circumstances:
- If registration was completed using false or incomplete information.
- Creating or operating multiple accounts.
- If bonus abuse or fraudulent activity is proven.
- If evidence of money laundering or suspicious financial transactions is found.
- Accessing the site from a prohibited country or region.
- Filing a chargeback or making a fraudulent claim.
Upon account closure, any verified balance will be returned; however, bonus funds will be forfeited.
Dispute Resolution
If you have a dispute or complaint, please follow the steps below:
- Please contact the abd99 customer support team first. Most issues are resolved within 48 hours.
- If the matter is not resolved through customer support, a formal complaints process may be initiated.
- Abd99 offers dispute resolution through an independent third party or licensing authority.
- In the event of a dispute over game results, server logs will be treated as the final and definitive record.
Terms & Conditions Updates
Abd99 may update these Terms and Conditions, in whole or in part, at any time. When changes are made:
- Updated terms take effect from the date they are published on the site.
- For significant changes, a notification may be sent to your registered email address.
- Users who do not agree to the updated terms may request account closure.
- Continued use of the site after any changes have been made will be considered acceptance of the updated terms.
These Terms and Conditions were last updated in January 2026. Previous versions are available in the archive. abd99 encourages users to visit this page regularly.